Privacy and Cookies Policy

 

Privacy

 

Your data will be processed by Silva Alves & Alves, Lda., legal person n.º 501664130, hereinafter referred to as POPKISS.

POPKISS is responsible for the processing of personal data that it collects and processes, preserving and ensuring their security through the implementation of the General Data Protection Regulation (GDPR).

We only process personal data when, from the outset, this is necessary to comply with legal obligations that apply to us, or for the execution of a contract or pre-contractual steps associated with it, as is the case, in particular, of transactions carried out in the online store. We may also process information if we have a legitimate interest to do so, provided that, in each case, our interest complies with applicable legislation and the rights of the data subject; this may occur, in particular for:

• Communication with our customers;
• Recruitment of collaborators;
• Development and maintenance of the online store;
• Provision of technical assistance;
• Fraud prevention and detection;
• Ensure network and information security;
• Provision of information on POPKISS activities;
• Communication with carriers and payment providers;
• We only keep personal data for the period necessary to provide the service. In certain cases, the retention of data may occur for longer periods, namely when the Law so imposes

Information security and the protection of personal data is a priority for POPKISS. We implement, and ensure the maintenance of, adequate means of protection, so that our internal procedures for the security of personal data comply with the regulations in force. We also make the necessary efforts to ensure that the third parties that collaborate with us under contract, as partners or service providers, guarantee adequate protection of the personal data to which they have access. We limit access to personal data to specific employees, and only when their contact with such personal data is justified within the scope of their duties. We take the necessary measures to ensure the secure processing of personal data. In particular, we take precautionary measures to protect personal data from loss or abuse, and we use security procedures to prevent unauthorized access to that personal data. All personal data that we collect is stored on servers that offer security guarantees. We subject our security systems and policies to periodic reviews to ensure that data is safe and secure.

The data subjects may, at any time, exercise their rights, through the email address apoiocliente@popkiss.pt.

Your requests will be handled with special care so that we can effectively enforce your rights. You may be asked to prove your identity in order to ensure that personal data is only shared with the data subject.

 

Cookies

 

This website uses cookies. When you visit the website, we may install small pieces of information on your computer, which are known as "cookies". Cookies are stored by the browser on the hard drive and help us in several ways, namely to be able to better organize the website or information about our products, meeting your interests or preferences. Cookies allow us to know who and what pages and content you have visited, to assess the frequency of visits to certain pages, to determine your favorite areas of the website and to guide your use more generally. As a user, you have the option to prevent cookies from being generated by selecting the corresponding option in your browser (known as "browser").

 

 

What are cookies and what are they for

 

Cookies are small text files that a website, when visited by the user, places on their computer or mobile device through the internet browser. Placing cookies will help the site to recognize your device the next time you visit it. We use the term cookies in this policy to refer to all files that collect information in this way. The cookies used do not collect information that identifies you. Cookies collect generic information, namely how users arrive and use the websites or the country/countries through which they access the website, etc. Cookies only retain information related to user preferences. At any time, you can, through your internet browser, decide to be notified of the receipt of cookies, as well as block their entry into your system. Refusing to use cookies on the website may result in the impossibility of accessing some of its areas or receiving personalized information.

Cookies are used to help determine the usefulness, interest and number of uses of websites, allowing for faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

Our cookies have different functions:

• Essential Cookies - Some cookies are essential to access specific areas of our website. They allow navigation on the site and the use of its applications, such as accessing secure areas of the site through login. Without these cookies, services that require them cannot be provided.
• Analytical Cookies - We use these cookies to analyze how you use the website and monitor its performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and correcting any issues that arise.
• Performance Cookies - We use them to find out which pages are the most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. These cookies are used only for the purpose of creating and analyzing statistics, without ever collecting personal information.
• Functionality Cookies - We use functionality cookies to allow us to remember your preferences. For example, cookies avoid typing the user's name each time the user accesses the site. In summary, functionality cookies save your preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
• Third Party Cookies - Used to measure the success of applications and the effectiveness of third-party advertising.
• Advertising Cookies - They serve to target advertising according to your interests, allowing you to limit the number of times the ad is viewed. These cookies help to measure the effectiveness of advertising. However, they do not identify the user.

The cookies used can be:

• Permanent Cookies - They are stored at the internet browser on your access devices (computer, smartphone and tablet) and are used whenever you visit the website again. They are generally used to direct navigation according to your interests, allowing us to provide a more personalized service.
• Session Cookies - They are temporary, they remain in the cookies of your internet browser until you leave the site. The information obtained makes it possible to identify problems and provide a better browsing experience.

 

 

Can the use of cookies be blocked?

 

As we explained, cookies help you get the most out of our website. After you authorize the use of cookies, you can always disable part or all of our cookies. We remind you that by disabling cookies, some pages and features of our website may not work as expected.

 

 

Use of cookies when opening our newsletters

 

Our newsletters may, for statistical purposes, contain a single "pixel" that allows us to know if they are open and to check clicks through links or advertisements within the newsletter. You always have the possibility to deactivate the sending of the newsletter in your personal area.

When none of the other legal conditions are able to support the data processing operation, we will only process the information if we have obtained the data subject's consent to process their personal data for specific, explicit and legitimate purposes.